About Us


KNet is an ICT company dedicated to delivering the highest quality products
and services to all its clients. We know that you expect the best; we will go that extra mile to ensure that your needs are met.
  • Founded in 1995, KNet Technology is an Australian company specialising in Information Technology and Communication services.

    With our head office based in Orange NSW, KNet’s beginnings saw us grow our services in Regional NSW with locations originally in Dubbo and Orange. KNet now has offices based in Sydney, Brisbane, Auckland - New Zealand and Singapore.

    Since 1995, organic growth of our staff knowledge base via traineeships, employing skilled professionals and developing a strong “family” culture has seen us secure strong footing in the industry.

    KNet is a face to face company, whilst we have the skill set to manage any environment remotely; our management team and trained staff deliver and maintain a human relationship with our clients.

    We are able to provide a ”universal” Managed Service experience, not only to manage every aspect of your Information Technology upkeep, Telco Hardware and Software, but also reliable and efficient management of your Telco expenditure & billing.

    KNet provides experts in Operating Systems, Communications, Software and Database Platforms – including professionals and tier-one products for Telecom Expense Management, Invoice Reconciliation, Usage Management and Telco contract procurement.
  • Deliver enrichment to business and community through the practical and effective application of information communication technology.
  • At KNet we strive to enrich business and the community through helping them achieve their potential in the most efficient manner possible through excellence in the provision of Information and Communication Technology. KNet is reliable and trustworthy, result oriented, fully committed, goal and growth driven with a high standard of business ethics and a strong focus on customer service and value.
  • Approach and understand your requirement to deliver a solution with maximum efficiency, reliability and security.

    Develop, through extensive research of your requirement, the best industry practices stipulated by ITIL and SLA benchmarks.

    Deliver a professional and efficient approach to ensure that problems are resolved with minimal lapse time or even before they occur.

    Provide highly skilled professionals that draw on years of industry experience and expertise to ensure that critical ICT systems function optimally, irrespective of size, location or the industry type.

    Implement tailored support modules ensuring return on investment and continuity in keeping ICT systems performing at optimal standards.
  • I. Customer Focus
    At KNet we are committed to regular review of our processes and direction to ensure our orientation is continually attuned to your needs. We understand that trust is the foundation of any relationship and recognise our obligation to meet, and where possible exceed, expectations. KNet is committed to creating long term value for our customers based on these values.

    II. Innovation
    At KNet we are committed to providing our customers with the most innovative and competitive products and solutions in the marketplace. This passion for innovation combines naturally with our ethos of continual improvement and helps KNet and our customers face the opportunities and challenges of the future together.

    III. Steady & Sustainable Growth
    We at KNet understand that growth is supported by two areas, from product and process innovation and from the ability to work with our customers in a peer to peer business relationship – we view our market as being collaborative in nature.

    IV. Harmony
    At KNet we have an open minded attitude and a philosophy of partnership with our employees, customers and our community. Our beliefs go beyond legislation relating to our employees and whilst we understand we’re not perfect, we’re committed to a spirit of fairness and undertake to approach all situations with a positive and harmonious outcome in mind.
  • We understand that without our clients we exist in name only.

    Understanding the wants, needs and requirements of customers is the fundamental driving force in our development and strategy.

    We understand that quality and excellence in delivery comes from timely, relevant and high value solutions and services delivered to the customer for effective results.

    We recognise that effective delivery comes from processes that are standards based, designed to enhance work flow and ensure end to end quality of the solution or service being delivered.

    We understand that partnerships with our, employees, suppliers, customers and community create favourable environments where all share in the benefits of the value chain.

    Customers, employees, suppliers and community may not always be right but they have a right to be listened to and their opinion valued. Until we listen and understand we ourselves cannot and should not be heard.