http://www.knet.com.au/index.php?m=downloads&t=1&id=4 While generic eSourcing is an excellent solution for obtaining commodity products (such as office supplies, parts, etc.) where price and availability are the key parameters, sourcing and procuring business-critical products and services such as voice and data communications requires a solution specifically designed for the complexities of that environment. http://www.knet.com.au/index.php?m=downloads&t=1&id=3 Whether you are looking to manage and reduce wireless spend, provide support for your users, or a combination of both, Avotus ICM Mobile Management (MM) addresses the entire lifecycle of mobile communications. http://www.knet.com.au/index.php?m=downloads&t=1&id=2 In today’s business environment, you need to go beyond traditional call accounting. Having detailed usage information for all types of communications technologies has become a necessity to effectively manage your business. You also need to understand usage by specific locations or departments to allocate costs, plan for additional new technologies and identify system abuse. http://www.knet.com.au/index.php?m=downloads&t=1&id=1 Managing and understanding your voice and data communications spend has become a Herculean task, as the typical enterprise processes thousands of communications invoices a year, each with scores of pages and hundreds of line items. It’s no wonder that many companies simply pay the charges even when they know they’re not right.